4 Kofax, Inc.
Contents
Registry Access ....................................................................................................................................20
Restarting the Server ...........................................................................................................................20
Invalid Drive Path ...............................................................................................................................21
Using Kofax Front-Office Server on a Virtual Machine (VM) ......................................................21
Browser Configuration .......................................................................................................................21
Security Settings for Browsers ....................................................................................................21
Text Resizing in Browsers ...........................................................................................................21
Installing Kofax Front-Office Server with Kofax Capture .............................................................21
Required Database Information for Installation .............................................................................22
Database Information for the Departmental Configuration ..................................................22
Database Information for the Enterprise Configuration ........................................................23
Installation Notes for 64-Bit Computers ..........................................................................................23
Preparing for Upgrades .............................................................................................................................24
Types of Upgrades ..............................................................................................................................24
Supported Upgrades ....................................................................................................................24
Unsupported Upgrades ...............................................................................................................25
Precautions and Preliminary Tasks Before Upgrading ..................................................................25
Upgrade Notes for User Accounts .............................................................................................25
Internet Connection Requirement ..............................................................................................26
Role-Based Permissions for Web Client Activities ..................................................................26
Services Running before Upgrading .........................................................................................26
Authentication from Directory Services after Upgrades ........................................................26
Inbox Documents .........................................................................................................................26
Documents in a Queue ................................................................................................................27
Workflow Processes .....................................................................................................................27
Backing up before Upgrading ....................................................................................................27
Upgrade Notes for MFPs ....................................................................................................................28
Preparation for Upgrades ............................................................................................................28
Upgrading the Kofax Front-Office Server Application for Fujitsu .......................................28
Upgrading the Client Software for Other MFPs ......................................................................28
Upgrade Notes for Shortcuts .............................................................................................................29
Upgrade Notes for Destinations ........................................................................................................29
Notes for Kofax Capture .............................................................................................................29
Installing a New System ............................................................................................................................29
Installing a Departmental Configuration .........................................................................................29
Installing an Enterprise System .........................................................................................................32
Installing on One Server or the First Server of a Cluster ........................................................32
Installing on Additional Servers in a Cluster ...........................................................................33
Upgrading Existing Systems .....................................................................................................................34
Performing an In-Place Upgrade .......................................................................................................35
Upgrading by Migrating ............................................................................................................................35
Preliminary Steps before Migrating ..................................................................................................36
Migrating Destination Types ......................................................................................................36
Exporting Data from the Current Installation .................................................................................36
Importing Data into the New Installation ........................................................................................37
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