
Chapter 2
24 VirtualReScan (VRS) User’s Guide
1 Scanner dependent errors
Table 2-5 lists the action types that are available from the Errors tab.
Out of Paper No paper is available to scan.
Cover Open Scanner cover is not closed securely.
Scanner Offline
1
The scanner is not ready to scan.
Feeder Timeout
1
The document feeder tries, but is unable to move the page for a
period of time that exceeds the ADF timeout setting.
Scanner Stop Key
1
The user presses the “OI STOP” key on the scanner, causing an
immediate transport stop, and pages are left somewhere in the
transport.
Scanner Page Sensor
1
The sensor detects an unexpected page sensor transition during
scanning, such as a hole in the document or a ragged page edge. The
transport continues to run until it clears and all pages are in the exit
tray.
Auto Crop Failure -
Page Boundary Not
Detected
Due to excessive skew or other condition, VRS is unable to detect the
edges of the scanned document.
Auto Deskew Failure The image does not contain sufficient horizontal or vertical lines to
perform a correct deskew. Use the Skew panel to make a manual
correction. Refer to Using the Skew Panel on page 57.
Table 2-5. Action Types for Errors
Action Type Description
Ignore Error VRS does not notify you of the error or take any action to correct it. VRS
accepts the image “as is,” passes it to the scanning application, and resumes
the scanning session.
Return Error VRS notifies you of the error, but does not send the image to the scanning
application. The scan session is then terminated.
Auto Resolve VRS opens the Auto Resolve Manager in automatic mode. As a result, the
scanner automatically attempts to retry the scan until the user resolves an
equipment or paper transport impediment, such as a paper jam or out of
paper condition. Refer to Using the Auto Resolve Manager on page 72.
Table 2-4. Error Types (continued)
Error Description
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